Assistant Club Coach

Overview: You have a desire to learn and grow together with the climbing community and are excited to learn more about the sport of climbing and progress in the industry. You are hard-working and see opportunities to excel in this position. You have a readiness to learn and to be trained in the industry standard techniques for proper belaying, as well as how to teach belaying to groups in an enthusiastic, positive and thorough way. You enjoy working with customers and approach them in a welcoming and engaging way. You have a passion for working with youth, helping them achieve their potential, and you are excited about growing our community!

Why You?: Vertical View Team Members are the life-blood of the climbing gym community. You are self-motivated, hard-working leaders who inspire, motivate, welcome and instruct team members, gym members and customers. You are a leader who anticipates needs and proactively problem-solves.

Assistant Club Coach Duties:

•Provide excellent customer service

•Administer gym orientations

•Communicate effectively with customers, co-workers, and management

•Be versed in risk management

•Build community and provide safety oversight

•Belay for parties, groups, and youth programs

•Work with Head Coach to create and implement lesson plans

Assistant Club Coach Requirements:

•Safe Sport certification is a plus, must be willing to obtain within 30 days of hire (company sponsored)

•Customer service background

•Desire to learn and share climbing knowledge

•Must be available weekends (preference will be given to those with Sunday availability) and some evenings

•Must be available to work 10-15 hours a week

•Must be able to get Top Rope Certified at our facility and effectively teach a belay class after training, so some experience is preferred

•Some basic climbing experience and knowledge required

•Experience working with children required

•Ability to adapt to a variety of safety and customer service situations

Benefits:

•$11/hour plus benefits listed below DOE

•Tips from parties

•Complimentary individual membership

•Access to basic Climber’s Education courses at no cost (lead climbing, technique, etc).

•Staff retail discounts

•Pro-Deals

Core Team Member Responsibilities and Attributes:

•Set the standard for self-motivated effort, positive attitude & outreach to team members and customers. 

•Possess strong interpersonal skills and the ability to communicate with a diverse clientele.

•Greet customers with a cheerful, positive and welcoming attitude. 

•Be detail-oriented, highly organized and use wise time-management.

•Be open to giving and receiving feedback in a professional manner.

•Follow the company’s operational procedures and policies.

•Exhibit proper business etiquette.  

•Anticipate and meet customer needs and oversee overall member satisfaction. 

•Work to build a cohesive work environment for team members, management and owners.

Please send an email (with the position you are applying for in the header), a resume, and cover letter stating which position you are applying for to info@verticalview.com